2013 Ford Edge
CRM Mitchell1 2021-01-17T23:01:20+00:00
Mileage
137,617
Service Date
1/14/2021
Services Performed
- Replace positive battery terminal
richard m. gave our service a 5 star review on 1/15/2021
2009 Ford Focus
CRM Mitchell1 2020-11-28T23:01:14+00:00
Mileage
143,400
Service Date
11/24/2020
Services Performed
- MAINTENANCE – OIL CHANGE, BASIC VISUAL INSPECTION Top up all the fluids Inflate tires to 33 psi all
- Remove & Replace RF CV Axle and Output Shaft Seal road test vehicle noticed has slight brake pulsation
- Remove and replace Front ( TIming cover) side Motor Mount
- Test drove vehicle – verified the noise – screech/crunch noise over bumps and while taking off – front end It also has some click noise why sharp right turns Raised and inspected – found the right front (pass) CV axle boots are torn – output shaft seal leaks. Verified the screech/crunch noise why rolling vehicle back & forth – noise is from the A-Frame. Torque the A-Frame well and rechecked – no more noise Recommend to replace the RF CV Axle and Output Shaft Seal Other concern is the engine vibration noise felt inside the vehicle – pry test motor mount – found the front (Timing cover side) mount is separate Recommend to replace motor mount Customer authorized all recommendations
Melisa R. gave our service a 5 star review on 11/27/2020
2019 Ford Ranger
CRM Mitchell1 2020-09-02T22:00:34+00:00
Mileage
7,832
Service Date
8/20/2020
Services Performed
- Oil and filter changed, fluids checked off, tires inflated, maintenance reset Notes: 1. Back up lights do not illuminate
Edward C. gave our service a 5 star review on 8/31/2020
2012 Ford Fusion
CRM Mitchell1 2020-08-21T22:02:03+00:00
Mileage
72,269
Service Date
8/19/2020
Services Performed
- Inspected lights – found the right Brake and Turn Signal Light Out ( Rear) Recommend to first replace bulb and recheck. If the issue does not resolve – diagnostics would be required at additional cost Test drove vehicle – stops fine 12' Test park brakes – hold good Measured front brake pads – 5.0 mm. Discard spec 3.0 mm Measured rotors: Rt – 24.59, Lt – 24.45 mm. Discard spec 23.0 mm Measured rear brake pads – 3.0 mm – on discard spec Measured rotors: Rt – 10.15, Lt – 10.26 mm. Discard spec 8.0 mm Measured tire thread depth, Front 4/32, Rear 7/32 sec. Discard spec 3/32 sec Suspension is very rusted – vehicle seem to be out of CA. It may require additional time due rust or may even require some additional parts if anything damages due rust. Recommendation: 1. Resurface rear brake disc, replace new pads Customer authorized all recommendations
- Oil and filter changed, fluids checked off, tires inflated, maintenance reset Notes: Performed 21 point inspection – everything looks good
- Removed and replaced light bulb – test operation – okay LA – 3164524
- Resurfaced rear brake disc, measured: Rt – 9.98, Lt – 10.05 mm – okay Serviced brake calipers, polished hubs, replaced brake disc with new pads. Test drove vehicle, stops fine – 15' Okay to certify – BA 3206319
Melanie U. gave our service a 5 star review on 8/20/2020
2004 Ford Ranger
CRM Mitchell1 2020-07-13T22:00:11+00:00
Mileage
91,783
Service Date
6/17/2020
Services Performed
- Removed Old brake disc & pads, bearings and seals, replaced new disc, bearings & seals (packed with grease), adjusted. Replaced brake pads, test drove vehicle – stops fine
- Test drove vehicle – stops fine – park brakes hold good Measured shoes – 1/32 sec – repitted. Discard spec 2/64 sec. Measured drums: Rt – 253.94, Lt – 253.85 mm. Discard spec 256.3 mm Recommend to turn brake drums, replace shoes
- Turned brake drums, measured: Rt – 255.05, Lt – 255.31 mm – okay Installed new brake shoes, Replaced brake drums and adjusted shoes Test park brakes – hold Test drove vehicle – stops fine
James E. gave our service a 5 star review on 7/12/2020
2004 Ford Ranger
CRM Mitchell1 2020-06-12T22:02:36+00:00Mileage
91,725
Service Date
6/11/2020
Services Performed
- Diagnose – Road test vehicle noticed has shake seems like eye ball in one tire as soon as hit the freeway noise heard from right rear tire so pull over vehicle inspect found the right rear tire has separated threads and canvas , all other tires are cracking too , advised customer replace all new tires at this time and fix one bracket on right rear fender which broke off when the tire thread separated The right rear mud flap broke off too when the thread separated and hit the fender well.
- Mounted and balanced all tires, installed and test drove vehicle – runs very smooth – no vibration or noise now
- Oil and filter changed, fluids checked off, tires inflated. Notes: 1. Front brake pads are on the discard spec of 3.0 mm – Brake rotors are lip edged – not good to resurface. Measured: Rt – 24.62, Lt – 24.68 mm. Discard spec 24.5 mm
- Removed Intake manifold – while removing the valve cover bolts – 6 bolts broke – seem to have been over torqued. Therefore drilled out the broken bolts Note: Additional time not charged to customer – Courtyssey/Customer Value Original bolts not available anymore – therefore used aftermarket replacements bolts to reseal covers Resealed Intake manifold with new gasket, replaced new grommet on valve covers, resealed with new gasket Cleaned residue around covers Filled with new coolant – start and ran engine – temperature stays normal – Thermostat open at 206 deg F. Test drove vehicle – runs fine – temperature stays normal Rechecked coolant level – Okay
James E. gave our service a 5 star review on 6/11/2020
2008 Ford Explorer
CRM Mitchell1 2020-06-04T22:03:16+00:00
Mileage
49,027
Service Date
6/3/2020
Services Performed
- LUBE, OIL & FILTER, TIRE PRESSURE, BASIC VISUAL INSPECTION Inflate tires to = 32 psi all Reset maintenance reminder light Top up all the fluids Recommend new tires = 3/32 less bits and cracks on side walls P235/65R/ 18 $846.99 – Mount and balance – BFgoodrich – 65k
- Performed drive cycle – monitors ready excpet EVAP – Okay to Smog
- Performed smog Inspection – Pass
- Smog Inspection – Failed due to incomplete monitors Recommend customer too drive vehicle to reset monitors Customer requested the shop to perform drive cycle Additional cost authorized
James E. gave our service a 5 star review on 6/3/2020
2005 Ford Thunderbird
CRM Mitchell1 2020-05-09T22:00:51+00:00
Mileage
88,737
Service Date
5/6/2020
Services Performed
- Diagnose – Use scan tool monitor dpfe voltage stuck at 5.11 volts no change even wires disconnected , check engine vacuum feed is ok all other hoses looks ok , possible has bad EGR valve differential pressure feedback sensor which is mounted into EGR valve assembly Recommend replace new egr valve assembly clean passage clear code re check – Authorized Diagnose map sensor dtc – Has false code instead of mas air flow sensor – look intake air tubes and all around intake areas and vacuums no leaks found , use scan tool monitor mas air flow live data reads at idle – 5.36 volts changes voltage up acceleration nicely no glitches at this time , may be intermittent internal sensor failure so recommend first to replace new mas air flow sensor clear code re check – Authorized
- Replace new EGR valve and Mas air flow sensor clear code and re check road test vehicle check engine light stays off no dtc now
Becky C. gave our service a 5 star review on 5/8/2020
2013 Ford Explorer
CRM Mitchell1 2019-12-22T23:00:40+00:00
Mileage
156,776
Service Date
12/20/2019
Services Performed
- Flush transmission – drain and refill road test vehicle shifts normal at this time , No metals into the oil found has regular wear
- Replace new serpentine belt
Dave K. gave our service a 5 star review on 12/21/2019
2012 Ford Escape
CRM Mitchell1 2019-12-18T23:00:38+00:00
Mileage
148,350
Service Date
11/29/2019
Services Performed
- Test drove vehicle, long travel for brake pedal to be at normal height If pedal is pumped 2 times, it feels normal Set park brake on and test pedal – feels normal Inspected all brakes, – front pads are 8.0 mm. Discard limit – 3.0 mm. Rear brake shoes – 4/32 sec. Discard spec 1/32 sec. Inspected brake fluid level – full Inspected for brake fluid leaks – nothing spotted Brake drums came off very easy and park brake travels more than half range before it holds. Therefore the brake shoes are far out of adjustment. Adjusted brake shoes, checked brake pedal fell firm now and park brake holds at less than half travel. Test drove vehicle, stop fine and pedal stays firm Inflated all tires – 32 psi Other Notes: Right rear wheel bearing is noisy. Recommend to replace wheel bearing – Estimated cost: Wheel Bearing – 56, Cleaner – 12, Tax – 5.95, Labor – 142 Total – $215.95
Gail S. gave our service a 5 star review on 12/17/2019